Dear Users 

In recent days we have received several users asking issue about "Fee Charging" of WiOn device working on ECO Plugs App.

Please notice, WiOn WiFi smart plug , if it broadcasts ECO-xxxxxxx (xxx represents 7 digits number) during initial setting process,

can work on ECO Plugs App directly with NO FEE charged.

WiOn WiFi smart plug , if it broadcasts ECO-xxxxxxx (xxx represents 7 digits number) during initial setting process,

can work on ECO Plugs App directly with NO FEE charged.

If you meet issue on initial setting or other using issue with your WiOn device on our App,

Please tap the MAIL icon in our App and share us further detail of the situation encountered.

And With screenrecording and video help us know your issue better.

Thanks again